In the first step, your clients may report: If left unchecked, the second step of burnout is activated, where employees develop feelings of negativity and cynicism toward their work. They take longer to respond to work requests, go into the office less frequently, and are less concerned with work. Maslach and Jackson (1981) report that employees who are experiencing burnout initially try to distance themselves from their work. This second symptom is a two-part process. Feelings of cynicism or negativity toward work
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